CUSTOMER STORY | KITH NYC
Providing phenomenal products and a shopping experience to match is the name of the game at Kith NYC. Established in 2011, KITH operates on two planes - a multi functional lifestyle brand for both men and women, and a progressive retail establishment. With the highest quality of goods and in-store service, KITH needed an online shopping experience to match.
The team also needed more in-bound product returns visibility. They had no way of anticipating how many returns to expect for processing in a given week, and at times staff were ‘bombarded’ by surprise returns. Kith NYC needed a way to improve and streamline internal workflows to solve this problem.
Download this case study to find out how Kith leverages Returnly to: