Webinar | Ondemand

How to Manage Holiday Returns

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Watch the recording

Turn returns into a competitive advantage 

While most retailers look forward to the holiday season as a period of increased sales and revenue, there’s a caveat: returns. Because people are purchasing so many items as gifts, retailers may see an increase in returns following the holidays.

Return rates for some categories can even trend upwards of 50 percent. That’s a huge percentage of your hard-earned holiday sales.

In this webinar, Thomas Marks, VP of Marketing at Stitch Labs sits down with Will Leonard, Customer Success Manager at Returnly to discuss:

  • What tools brands can leverage to more accurately forecast returns
  • How brands came decrease time-spent handling returns 
  • How brands can turn returns into repurchases 
  • How a positive returns process impacts the customer experience

 

What's included

 

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BEST PRACTICES FROM INDUSTRY EXPERTS

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HOLIDAY RETURNS POLICY TIPS

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HOLIDAY RETURNS INSIGHTS & TRENDS