Returns are a critical topic for modern brands as shoppers expect fast, easy, and free returns for their online purchases. However, online returns should not mean a direct loss to the bottom line; in fact, providing a positive and seamless returns experience can lead to increased conversions.
eCommerce leaders from Returnly, BVAccel, and Celigo share real-world examples of how merchants can effectively use the customer return experience as an opportunity to convert returns into new sales orders.
Watch this webinar to learn:
BEST PRACTICES FROM INDUSTRY EXPERTS
KEY INSIGHTS INTO A/B TEST RESULTS
REAL-WORLD MERCHANT STORIES