Today's online shoppers are savvy and know what best-in-class e-commerce experiences look like. Join Returnly, ShipBob, Packlane, and LoyaltyLion to explore new tactics that can help your brand exceed consumer expectations, build loyalty, and compete with giants like Amazon.
In addition to strategies focused on fulfillment, customer retention, and packaging, we'll discuss ways DTC brands can create great return experiences to save sales and build loyalty when it matters most to their shoppers; at the point of return.
WHY RETURNS MATTER
WAYS TO EXCEED SHOPPER EXPECTATIONS
THE BENEFITS OF CREATING GREAT RETURN EXPERIENCES